Bring your watch to the Moon Phase service desk in Clearwater. Trained watchmakers handle every job in-house, keep you in the loop at each step, and treat your piece the way they would their own.
The bench work here follows the Swiss playbook, and most repairs are back on your wrist in three to seven weeks. Speed never gets to outrank doing the job properly.
No ticket numbers and no call centers. You talk directly with the watchmaker who has your piece on the bench, and the plan is shaped around what your watch actually needs.
Polishing, timing, gaskets, full restoration: the menu runs from a quick refresh to bringing a stopped movement back to life, so one desk covers the whole job.
Modern equipment, careful hands. Whether the case needs a polish or the movement needs opening up, the full menu below covers what a watch collects over years on the wrist.
Years of desk edges and door frames come off the metal here. We refinish case and bracelet on the same wheels the big Swiss and German houses use, keeping the lines crisp instead of rounding them away. Protective film is available for many models once the work is done.
Gaining a minute a week? We measure the movement in five positions, regulate it, and service everything from simple three-handers to complicated calibers. A movement service every three to five years keeps the wear from ever becoming damage.
A cracked crystal, a bent lug, a caliber that stopped years ago. Restoration is where a watch that has been sitting in a drawer earns its way back to the wrist. Broken and worn parts are repaired or replaced until the piece runs the way it left the factory.
Before your watch goes anywhere near a pool, we pressure-test it, on the house. If a seal has given up, we replace the gaskets so the rating on the dial is a fact rather than a memory.
Bracelets collect a surprising archive between the links. Ultrasonic baths and steam lift it all away without touching the finish, and the watch comes back looking like it just left the showcase.
As often as you like. Refinishing is cosmetic, so the right schedule is whenever the marks start to bother you. Good, measured refurbishment keeps the case geometry intact.
Every three to five years is the healthy rhythm. If a five-position timing check shows the rate drifting, that is the movement asking for attention early.
When a watch stops outright, choose between a targeted repair and a full restoration. We lean on traditional techniques first and only swap parts that are genuinely beyond saving.
Test before any trip that involves water. Gaskets age quietly; a pressure test is the only way to know the seals still hold at the depth printed on the dial.
A few times a year keeps buildup from settling in. Clean sooner if you can see residue between the links or around the caseback.
Match what you are seeing on the wrist to the service that fixes it.
Tell us about the watch through our form and we will send back a free estimate.
Bring the watch to the Clearwater showroom. We inspect it in front of you and firm up the quote; if you decide to pass, the watch goes home with you at no charge.
The written quote lands within two to three days. Sign it whenever you are ready and the bench work begins.
Most jobs run three to seven weeks depending on complexity. When the work is done you settle the invoice, then collect in person or have the watch shipped back.
A watchmaker sits down with you and the watch at the Clearwater showroom, looks it over while you watch, answers your questions and agrees the scope of work before anything is opened.
Appointments get you a guaranteed slot, but walk-ins are welcome during opening hours (monday - saturday: 11am - 5pm). Message us before making a long drive.
Three to seven weeks for most jobs, driven by how complex the movement is. Sourcing authentic parts, when a repair needs them, can add time on top.
Yes, watches arrive from all over the country. Shipping and insurance both ways are arranged and paid by you.
Just tell us. Until you sign the quote nothing is committed, and the watch comes back to you free of charge.
A freshly serviced watch is the easiest kind to sell, and consignment can start the day the service ends: photography, paperwork and finding the buyer are all handled in-house. See our sell page for how it works.
Inside our Clearwater showroom at 14483 62nd St N, Clearwater, FL 33760, United States.
Card payments and bank transfer. Whatever you choose, the invoice matches the signed quote, no surprises at pickup.
That risk is ours, not yours. If anything is damaged while the watch is in our care, Moon Phase covers the full cost of putting it right.