Privacy

Information we collect

We collect the details you give us directly when you submit a watch, request a piece, book an appointment, or contact our team. That typically includes your name, email address, phone number, location, and any photographs or descriptions of a timepiece you share with us.

We also collect limited technical information automatically, such as your device type, browser, and the pages you view on this site. This helps us keep the site working and understand which pieces collectors are looking at.

How we use your information

• To respond to enquiries, valuations, and appointment requests
• To authenticate, price, list, and transact watches you consign or sell to us
• To arrange secure shipping, insurance, and payment
• To send market updates or new arrival alerts when you have asked to receive them
• To meet record keeping, tax, and anti money laundering obligations

Sharing your information

We do not sell your personal information. We share it only with parties who help us complete a transaction you have asked for, such as payment processors, insured shipping partners, and independent watchmakers performing authentication or service.

We may also disclose information where we are required to do so by law, by a regulator, or to protect our rights and the safety of our clients.

Cookies and analytics

Our site uses cookies to keep sessions working and to measure how the site is used. You can block or delete cookies in your browser settings, though some parts of the site may not function as intended if you do.

How long we keep information

We keep transaction records for as long as required to service the sale and to satisfy legal, accounting, and reporting obligations. Enquiries that do not lead to a transaction are kept only as long as they are useful, then deleted.

Your choices

You can unsubscribe from marketing messages at any time using the link in the email or by contacting us. You may also ask us to confirm what personal information we hold about you, to correct it, or to delete it where we are not required to keep it.

Security

Watch photographs, valuations, and contact details are held on access controlled systems. No method of transmission over the internet is completely secure, so please avoid sending sensitive financial details by email.

Children

This site is intended for adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy as our services change. The date at the top of this page shows when it was last revised.

Contact us

Questions about this policy can be sent to moonphasewc@gmail.com or (813) 772-5009. Our address is 14483 62nd St N, Clearwater, FL 33760, United States.