Buyer Terms & Conditions

Authentication

Every watch we sell is inspected in house before it is offered. Inspection covers the case, dial, hands, bracelet, movement, and any accompanying box and papers. Where a piece has been serviced or has replaced parts, we disclose what we know.

Orders and acceptance

An order is confirmed when we accept it in writing and payment has cleared. Until then a watch remains available to other clients. We may decline an order if we cannot verify identity or payment, or if the listing contained an error.

Pricing, taxes, and duties

Prices are shown in US dollars. Florida sales tax is applied where required. For shipments outside the United States, any import duties, taxes, or customs charges are the responsibility of the buyer.

Payment

We accept bank wire transfer and the card methods shown at checkout. For higher value pieces we may require a wire transfer. Watches are released only after funds have fully cleared.

Shipping, title, and risk

We ship fully insured with a signature required on delivery. Title and risk pass to you on delivery to the address you provide. Please inspect the parcel before signing and report any damage to the carrier and to us the same day.

Inspection period and returns

You may inspect a watch bought remotely for three business days from delivery. If it does not match its description, contact us within that window and return it unworn, unaltered, and complete with all accessories for a refund of the purchase price.

Watches collected in person at the showroom, special orders, and pieces altered at your request are final sale.

Contact us

For anything relating to a purchase, reach us at moonphasewc@gmail.com or (813) 772-5009.